Manager – Operations

Job purpose

The primary role of the Operations Manager is to ensure smooth running of operations, equipment and logistics coordination for SeaLead Shipping Malaysia. This role reports into the Managing Director for SeaLead Shipping Malaysia.

Main Tasks And Responsibilities

Operations

• Responsible for overall operations in SeaLead Shipping Malaysia to ensure the services are performed to service requirement.
• Be the point of contact for all related operational matters of the appointed vessel – acting with responsibility, due diligence and according to SeaLead’s values and goals
• Work closely with the various internal and external stakeholders (Head Office, ship masters, equipment managers, husbandry agents, terminals, depots, etc.) to ensure smooth operations

• Pro-actively resolve vessel loading/discharging operation challenges, preventing delay of operations and improve operational efficiency
• Communicate with Customs, Port Authorities and Shipping Lines to ensure operations are accordance to the company’s policies local legislation regulations.
• Coordinate and work closely with Line Management and Equipment management to optimize overall resources and vessel/Equipment operational flow
• Identify all potential issues which may affect operations, highlighting and following up with the necessary actions to prevent/mitigate any impact from contingencies

• Drive down port overstays and improve overall operation productivity
• Perform vendors service and contract evaluations in consultation with the MD and Finance Manager.
• Propose/recommend new vendors to the MD/Finance Manager for approval.
• Conflict resolution between stakeholders during entire vessel operations

Leadership

• Train, develop and mentor team-members
• Develop and maintain a safe and efficient operations delivery mindset in the team
• Establish and monitor clear objectives for the team
• Willingness to provide support and coaching for team members and share knowledge
• Develop a robust succession plan and ensure people development and growth
• Lead the team to achieve best-in-class Operational service delivery
• Responsible for employee engagement within the team

Key Interactions (Internal | External)

External: JV partners | Customers and Clients | Agents | Ports |

Internal: Operations/Liner Management | Equipment | Stowage |Capacity | Finance |Human Resources

Background And Experience

• Bachelor’s Degree in Maritime/Logistics or qualified professional
• Minimum 5 years’ experience in the container shipping operations at country level
• Previous experience in transhipment operations is required 
• Minimum 2 years’ experience in leading a team
• Knowledge of geography and port operations

Competencies And Skills

• Pro-active with a visible sense of urgency, excellent communication skills and ability to work in a very dynamic environment
• Thrives in fast-paced operational environment with many priorities simultaneously
• Positive mind-set focusing on daily execution, standardization, and continuous improvement
• Passionate about vessel operations with desire and ambition to grow in the company